![]() The evaluation process and recommendations pertaining to LoS will be fair and unbiased – to ensure achieving the best possible solutions for the whole airport community. Having straightforward access is essential for collecting critical inputs (such as actual processing times, waiting time expectations etc.) when it comes to carrying out LoS studies. Easy stakeholder access and consultationĪs the global representative and trade association of the airline and airport industries, IATA & ACI have direct access to their members.Our expert team has hands-on knowledge about international airport planning standards & best practices and can effectively adapt the LoS Concept to specific local requirements. During this time, our experts have gained extensive experience in elaborating multiple LoS studies for small regional airports to big international hubs. IATA & ACI have played a key role in the aviation industry for decades. #LEVEL C SUB ITA HOW TO#IATA & ACI are the originators of the LoS Concept and therefore understand best how to correctly apply it. It includes the Level of Service Concept – which is a main criterion for developing passenger terminal facilities or for assessing the provided service performance. #LEVEL C SUB ITA MANUAL#The ADRM is the most comprehensive manual for all aspects of airport planning, capacity definition and facilities design. With the ADRM, IATA & ACI define airport industry standards and guidance materials that are commonly recognized and applied globally.
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